Terms and Conditions

Payment conditions
Where a deposit is required, full payment must be made prior to the event date as specified in our correspondence with you.
We reserve the right to cancel your booking if this does not occur.
The balance of the payment must be made up to 14 days after the event date.
We accept EFT, direct deposit, cheques and cash payment.

Cancellation
If you decide to cancel or postpone a function, or think you might need to, please contact us as soon as possible.
When a function is cancelled more than 7 days before the event no charge is made.
When a function is cancelled 7-3 days before the event a 50% charge is incurred.
When a function is cancelled 3 days or less before an event the full charges still apply.
(Any food that can be is donated to Oz harvest)

Numbers
The numbers for the event must be confirmed 1 week prior to the time of the event, but as soon as possible is appreciated.
We will accept an increase in numbers within 2 days of the event.

Event Management
Hatrick Catering will manage and accept responsibility of organizing and dealing with all other subcontractors, for example hire beverage, decorations, staff, and other services that you may require for your event.
A charge of 10% will apply.
This fee will include the co-ordination of delivery and pick up for any external resources that you may require.

Internal Hire
Glassware, tablecloth and other bar items may be hired directly from us, the cost of hire will be added onto your bill and if any breakages incur the replacement charge added onto your invoice.

Tastings
Menu tastings for an event can be arranged and held at the Hatrick Catering kitchen for up to 4 people.
If you decide to go ahead with Hatrick Catering for your event there is no charge for the menu tasting.
However if you decide against using Hatrick catering a nominal fee of $50 a head is charged to cover the food costs.