Where a deposit is required, full payment must be made prior to the event date as specified in our correspondence with you.
We reserve the right to cancel your booking if this does not occur.
The balance of the payment must be made up to 14 days after the event date.
We accept EFT, direct deposit, cheques and cash payment.
If you decide to cancel or postpone a function, or think you might need to, please contact us as soon as possible.
When a function is cancelled more than 7 days before the event no charge is made.
When a function is cancelled 7-3 days before the event a 50% charge is incurred.
When a function is cancelled 3 days or less before an event the full charges still apply.
Note: Any food that can be is donated to OzHarvest
The numbers for the event must be confirmed 1 week prior to the time of the event, but as soon as possible is appreciated.
We will accept an increase in numbers within 2 days of the event.
Hatrick Catering will manage and accept responsibility of organizing and dealing with all other subcontractors, for example beverage hire, decorations, staff and other services that you may require for your event.
A charge of 10% will apply. This fee will include the co-ordination of delivery and pick up for any external resources that you may require.
Glassware, tablecloth and other bar items may be hired directly from us, the cost of hire will be added onto your bill and if any breakages or loss incur the replacement charge added onto your invoice.
Rental and Equipment Guidelines
Hatrick Catering is responsible for payment of all rental bills secured by them on behalf of the client unless stated otherwise.
The client is liable for any lost or damaged rental or Hatrick Catering owned equipment at full replacement cost.
Any equipment left with the client must be kept in a secure location until we return for pick up.
Menu tastings for an event can be arranged and held at the Hatrick Catering kitchen for up to 4 people.
If you decide to go ahead with Hatrick Catering for your event there is no charge for the menu tasting.
However if you decide against using Hatrick catering a nominal fee of $50 a head is charged to cover the food costs.